Global Privacy Notice

Itron, Inc., its subsidiaries, and affiliated companies ("Itron," "our," "we," and "us") recognize the importance of protecting your privacy and personal information.

Itron's Global Privacy Notice ("Notice") explains how Itron uses the personal data we collect from you when you use our website and describes the measures we take to safeguard the personal information we obtain. This Notice complies with various applicable laws, including the EU General Data Protection Regulation 2016/679 (GDPR), the California Consumer Privacy Act of 2018 (CCPA) and the California Privacy Rights Act of 2020 (CPRA) (the "California Privacy Rules") (collectively referred to as "Data Protection Laws").

This Notice applies to personal information we obtain through Itron's websites, products, services, software, and applications, including mobile applications (collectively, the "Offerings") and by other means, including Itron's events, surveys, questionnaires, customer user research and evaluations; and third-party sources, including business partners, ad networks, and vendors.

All Itron Offerings and related services, including our websites, are intended for use by individuals aged 16 or older. Itron does not seek to collect personal information about individuals under the age of 16, and no personal or other information should be submitted to, posted, or otherwise processed on Itron's websites by users under the age of 16.

This Notice does not apply to personal information that is governed by separate agreements between Itron and its customers; Itron's Global Employee Privacy Policy; or End User License Agreements governing the use of our applications and software services.

Non-Itron Websites and Joint Offerings Privacy Disclosures

Our websites and other online products, applications, and other services contain links to third- party websites and features. We provide joint Offerings with other businesses, in which we sometimes share or jointly collect customer data, subject to notice and other obligations as required under Data Protection Laws. Third-party websites that are not owned, controlled, operated, or maintained by Itron may even display an Itron logo. If you click on a link to a third- party website, please review that website's privacy policy or notice. Itron is not responsible for these third parties' privacy practices, which are controlled by their own privacy notices, statements, and policies.

Consumers who have questions about how their utility or other service provider may collect, process, and share their personal information should contact their utility or other service provider directly.

Collection of Personal Information

How We Collect Your Information

You directly provide Itron with most of the information we collect. We collect and process your personal information when you:

• Browse or view our website;
• Register or create an account on an Itron website;
• Request access to or visit our offices or facilities;
• Sign up for an online program, event, seminar, promotion, or sweepstakes;
• Request information about our products (including product evaluations, trials, tech preview and beta downloads), services, or information;
• Participate in Itron events including conferences, webinars, surveys, questionnaires, research, reports, or evaluations;
• Explore careers at Itron, register for job alerts, track opportunities, set up a profile, or
• Communicate with our customer support center.

Itron may also receive your data indirectly from third parties such as industry lead generators, event coordinators, and publicly available sources.

Information We Collect

• Contact information such as your
  • Name
  • Email address
  • Phone number
  • Mailing or Physical address for you or for others (for example, members of your household)
• Username, password, and any other information you provided to create your online account with us;
• Your position/title and other business contact information;
• IP Address (and broad location data obtained from your IP address such country, city, and zip code);
• Equipment/service location data;
• Photographs, video images, voice recordings, transcripts, and biometric information in compliance with applicable laws;
• Billing and financial information (such as name, billing address, payment card details and bank account information and purchase history);
• Information contained in forums, blogs, and testimonials you provide or that we obtain from publicly available sources (such as social media channels);
• Information necessary to provide support (such as contact details and chat services);
• Personal information you submit to us (such as through our "Contact" feature or other in-product or in-service messaging); and
• Any other information you choose to provide to us.

Information We Collect Automatically When You Use Our Services

• Information about your internet use, such as:
  • the browser you use;
  • which pages you view and for how long;
  • your IP address; and
  • pages you visit before you visit our website.
• Information about the computer, mobile, or other device you use to access our website, such as:
  • hardware model;
  • operating system and version;
  • unique device identifiers; and
  • mobile network information.

Other Information We Collect

Biometrics
Itron may, in certain, limited circumstances and in the interest of security, collect and process biometric data such as fingerprints for purposes such as authenticating individuals to provide secure access to some of our global facilities or office locations. Visitors to those locations may be required to use these tools for physical access.

CCTV
Itron may, in certain circumstances, in the interest of security, and consistent with applicable laws, use Closed Caption Television (CCTV) recording at our facilities.

Referral Information
If you provide information about another person to us, you represent that you have that person's permission to share their information with Itron. We will use the contact information you provide to invite your referral to use our websites and Offerings, track the success of our referral program, and other marketing activities. Your referral may contact our Global Privacy Office to request that we remove their information from our database.

How We Use Your Information

We rely on one or more of the following legal justifications when we collect and use your personal information:

• Performance of a contract with you or a relevant party;
• Our legitimate business interests;
• Compliance with a legal obligation, a court order, or to exercise or defend legal claims; or
• Your consent to the processing, which you can revoke at any time.

We may use this information for various purposes, including to:

• Process and fulfill orders in connection with our products and services and keep you informed about the status of your order and process related transactions;
• Develop, provide, maintain, and improve our products, services, analytics, and reports;
• Verify your identity;
• Protect against unauthorized use of our services, fraud, and other unlawful activity, claims and other liabilities;
• Bill you for products and services you purchased;
• Provide training, support, and consulting services;
• Create and manage your account with Itron;
• Communicate with you about your account and orders;
• Conduct advertising, marketing, and sales activities (including direct marketing activities such as sending you promotional materials, lead generation, pursuing marketing prospects, performing market research, ensuring the effectiveness of our advertising and marketing campaigns, and managing our brand);
• Communicate with you about, and administer your participation in, events, programs, promotions, and surveys;
• Protect the health, safety, and security of our employees;
• Comply with and enforce government, industry, and our own standards, obligations, and policies;
• Ensure the security of our employees, information resources, cloud and network solutions and other products and services; and
• Respond to your inquiries.

If we use your information for other purposes, we will update this notice and seek your consent, as required by Data Protection Laws.

We sometimes deidentify personal information we collect for the purposes described above and use that deidentified data for legitimate purposes that do not conflict with Data Protection Laws. Deidentified data includes data that has been aggregated or anonymized.

• Aggregated data is a combination of data elements for multiple persons to create a data set that is sufficiently anonymous so that it does not reveal the identity of an individual person.
• Anonymized data is a data set containing individual sets of information where all identifiable characteristics and information, such as, but not limited to, name, address, account number, or social security number, are removed (or scrubbed) so that one cannot reasonably re-identify an individual person based on, for example, usage, rate class, or location.

Sharing Your Information

Unless you direct us otherwise, we share your information for the following purposes:

• Responding to a request for information, if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process, including in connection with lawful requests by law enforcement, national security, or other public authorities;
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company;
• Between and among Itron and our current and future parents, affiliates, subsidiaries, and other companies worldwide under common control and ownership;
• Providing or supporting our products, services, or information you have requested;
• Sales promotions or to share sales leads with our channel partners and other business partners;
• Communication of product announcements, software updates, special offers or other information we think you would like to receive from us or our business partners;
• Within Itron (including among our affiliates and subsidiaries) for the purposes described in this Notice;
• Handling and managing contact and support services to our customers and partners or as part of consulting services;
• Communication with our customers and partners about their users' use of our services (such as when a user has obtained credentials or completed a course);
• With vendors, consultants, or other service providers to perform services on our behalf (such as payment processing, order fulfillment, customer support, customer relations management and data analytics). These service providers are contractually required to safeguard the information provided to them and are restricted from using or disclosing such information except as necessary to perform services on our behalf or to comply with legal requirements;
• With approved channel and other partners, to offer and provide our products and services to you;
• As described in this Notice, and
• Otherwise, with your consent or at your direction.

We will disclose personal information about you if the following conditions apply:

• As required by applicable law, regulation, or legal process (such as a court order or subpoena);
• To comply with a legitimate legal request from law enforcement authorities or other government officials;
• Disclosure is necessary to prevent physical harm or financial loss to Itron, its users or the public as required or permitted by law;
• To establish, exercise or defend our legal rights; or
• In connection with an investigation of suspected or actual fraud, illegal activity, security, or technical issues.

International Data Transfers

Personal information you submit to us may be collected, processed, transferred, or stored in other countries in which Itron and its service providers operate, including the EU, U.S., and other countries, which may have different data protection laws than the country in which the information was provided. Itron protects your information in accordance with this Privacy Notice wherever it is processed.

Itron takes measures to comply with applicable data protection laws in transferring information such as executing data transfer agreements with the European Commission's Standard Contractual Clauses (SCCs) in accordance with Article 46 of the GDPR.

In our processing of personal information received in the U.S. and other third countries from the EU ("EU Data"), EU individuals with inquiries or complaints regarding our international data transfers may contact Itron's Global Privacy Office.

EU-U.S. Data Privacy Framework

In this section, "Itron" refers only to Itron, Inc., the Itron entity that may receive in the United States of America and process personal data from the EU.

In this section, "Itron" refers only to Itron, Inc., the Itron entity that may receive in the United States of America and process personal data from the EU.

Itron complies with the EU-U.S. Data Privacy Framework and the UK Extension to the EU-U.S. DPF ("EU-U.S. DPF"), as set forth by the U.S. Department of Commerce ("Department"). Itron has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. DPF Principles with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. If there is any conflict between the terms of this Privacy Notice and the EU- U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF), and to view our certification, please visit www.dataprivacyframework.gov.

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, Itron commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU and UK individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF should first contact Itron's Global Privacy Office.

The Federal Trade Commission has jurisdiction over Itron's compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF.

In certain situations, Itron may be required to disclose personal information in response to lawful requests by public authorities, including to satisfy national security or law enforcement requirements.

Itron may share EU Data with a third-party service provider that processes the data solely on Itron's behalf for the legitimate business purposes previously discussed. For onward transfers, Itron is responsible for processing personal information it receives under the Data Privacy Framework and subsequently transfers to a third party acting as an agent on its behalf. Itron shall remain liable under the Principles if its agent processes such personal information in a manner inconsistent with the Principles, unless Itron proves that it is not responsible for the event giving rise to the damage.

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, Itron commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF to JAMS, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles- related complaint to your satisfaction, please visit www.jamsadr.com/eu-us-data-privacy-framework for more information or to file a complaint. The services of JAMS are provided at no cost to you.

Your Rights Under the EU-U.S. DPF: Binding Arbitration Option

At Itron, we respect your rights regarding the protection of your personal data. As part of the EU- U.S. DPF, we offer you the opportunity to invoke binding arbitration under certain conditions. The binding arbitration option described below applies to certain "residual" claims as to data covered by the EU-U.S. DPF. The purpose of this option is to provide a prompt, independent, and fair mechanism, at the option of individuals, for resolution of any claimed violations of the Principles not resolved by any of the other EU-U.S. DPF mechanisms.

1. Scope

This arbitration option is available to an individual to determine, for residual claims, whether a participating organization has violated its obligations under the Principles as to that individual, and whether any such violation remains fully or partially unremedied. This option is available only for these purposes. This option is not available, for example, with respect to the exceptions to the Principles or with respect to an allegation about the adequacy of the EU-U.S. DPF.

2. Available Remedies

Under this arbitration option, the EU-U.S. Data Privacy Framework Panel, the arbitration panel consisting of one or three arbitrators, as agreed by the parties, has the authority to impose individual-specific, non-monetary equitable relief (such as access, correction, deletion, or return of the individual's data in question) necessary to remedy the violation of the Principles only with respect to the individual. These are the only powers of the EU-U.S. Data Privacy Framework Panel with respect to remedies. In considering remedies, the EU-U.S. Data Privacy Framework Panel is required to consider other remedies that already have been imposed by other mechanisms under the EU-U.S. DPF. No damages, costs, fees, or other remedies are available. Each party bears its own attorney's fees.

3. Pre-Arbitration Requirements

An individual who decides to invoke this arbitration option must take the following steps prior to initiating an arbitration claim: (1) raise the claimed violation directly with the organization and afford the organization an opportunity to resolve the issue within the timeframe set forth in section (d)(i) of the Supplemental Principle on Dispute Resolution and Enforcement; (2) make use of the independent recourse mechanism under the Principles, at no cost to the individual; and (3) raise the issue through the individual's DPA to the Department and afford the Department an opportunity to use best efforts to resolve the issue within the timeframes set forth in the Letter from the Department's International Trade Administration, at no cost to the individual.

4. Binding Nature of Decisions

This arbitration option may not be invoked if the individual's same claimed violation of the Principles (1) has previously been subject to binding arbitration; (2) was the subject of a final judgment entered in a court action to which the individual was a party; or (3) was previously settled by the parties. In addition, this option may not be invoked if a DPA (1) has authority under the Supplemental Principle on the Role of the Data Protection Authorities or the Supplemental Principle on Human Resources Data; or (2) has the authority to resolve the claimed violation directly with the organization. A DPA's authority to resolve the same claim against an EU data controller does not alone preclude invocation of this arbitration option against a different legal entity not bound by the DPA authority.

An individual's decision to invoke this binding arbitration option is entirely voluntary. Arbitral decisions will be binding on all parties to the arbitration. Once invoked, the individual forgoes the option to seek relief for the same claimed violation in another forum, except that if non-monetary equitable relief does not fully remedy the claimed violation, the individual's invocation of arbitration will not preclude a claim for damages that is otherwise available in the courts.

5. Review and Enforcement

Individuals and participating organizations will be able to seek judicial review and enforcement of the arbitral decisions pursuant to U.S. law under the Federal Arbitration Act.[19] Any such cases must be brought in the federal district court whose territorial coverage includes the primary place of business of the participating organization.

This arbitration option is intended to resolve individual disputes, and arbitral decisions are not intended to function as persuasive or binding precedent in matters involving other parties, including in future arbitrations or in EU or U.S. courts, or FTC proceedings.

6. The Arbitration Panel

The parties will select arbitrators for the EU-U.S. Data Privacy Framework Panel from the list of arbitrators discussed below.

Consistent with applicable law, the Department and the Commission will develop a list of at least 10 arbitrators, chosen on the basis of independence, integrity, and expertise. The following shall apply in connection with this process:

Arbitrators:

(1) will remain on the list for a period of 3 years, absent exceptional circumstances or removal for cause, renewable by the Department, with prior notification to the Commission, for additional 3- year terms;

(2) shall not be subject to any instructions from, or be affiliated with, either party, or any participating organization, or the U.S., EU, or any EU Member State or any other governmental authority, public authority, or enforcement authority; and

(3) must be admitted to practice law in the United States and be experts in U.S. privacy law, with expertise in EU data protection law.

The Department and the Commission have agreed, consistent with applicable law, to the adoption of arbitration rules that govern proceedings before the EU-U.S. Data Privacy Framework Panel.

7. Arbitration Procedures

1. An individual may initiate binding arbitration, subject to the pre-arbitration requirements provision above, by delivering a "Notice" to the organization. The Notice shall contain a summary of steps taken under Paragraph C to resolve the claim, a description of the alleged violation, and, at the choice of the individual, any supporting documents and materials and/or a discussion of law relating to the alleged claim.
2. Procedures will be developed to ensure that an individual's same claimed violation does not receive duplicative remedies or procedures.
3. FTC action may proceed in parallel with arbitration.
4. No representative of the U.S., EU, or any EU Member State or any other governmental authority, public authority, or enforcement authority may participate in these arbitrations, provided, that at the request of an EU individual, DPAs may provide assistance in the preparation only of the Notice but DPAs may not have access to discovery or any other materials related to these arbitrations.
5. The location of the arbitration will be the United States, and the individual may choose video or telephone participation, which will be provided at no cost to the individual. In-person participation will not be required.
6. The language of the arbitration will be English unless otherwise agreed by the parties. Upon a reasoned request, and taking into account whether the individual is represented by an attorney, interpretation at the arbitral hearing, as well as translation of arbitral materials will be provided at no cost to the individual, unless the EU-U.S. Data Privacy Framework Panel finds that, under the circumstances of the specific arbitration, this would lead to unjustified or disproportionate costs.
7. Materials submitted to arbitrators will be treated confidentially and will only be used in connection with the arbitration.
8. Individual-specific discovery may be permitted if necessary, and such discovery will be treated confidentially by the parties and will only be used in connection with the arbitration.
9. Arbitrations should be completed within 90 days of the delivery of the Notice to the organization at issue, unless otherwise agreed to by the parties.

8. Costs

Arbitrators should take reasonable steps to minimize the costs or fees of the arbitrations.

The Department will, consistent with applicable law, facilitate the maintenance of a fund, to which participating organizations will be required to contribute, based in part on the size of the organization, which will cover the arbitral cost, including arbitrator fees, up to maximum amounts ("caps"). The fund will be managed by a third party, which will report regularly to the Department on the operations of the fund. The Department will work with the third party to periodically review the operation of the fund, including the need to adjust the amount of the contributions or of the caps on the arbitral cost, and consider, among other things, the number of arbitrations and the costs and timing of the arbitrations, with the understanding that there will be no excessive financial burden imposed on participating organizations. The Department will notify the Commission of the outcome of such reviews with the third party and will provide the Commission with prior notification of any adjustments of the amount of the contributions. Attorney's fees are not covered by this provision or any fund under this provision.

Security and Retention

Itron is committed to setting appropriate standards for the quantity and quality of personal data it processes and takes reasonable physical, technical, and administrative measures and contractually requires our suppliers, vendors, consultants, or other service providers to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

We retain your personal information for as long as we have an ongoing legitimate business need to do so, and in accordance with applicable statute of limitation periods, laws, our internal records management policy and retention schedule, and the terms of this Privacy Notice.

The criteria used to determine appropriate retention periods for personal information include:

• the length of time we have an ongoing business relationship with you;
• the amount, nature, and sensitivity of the personal information we process; or
• whether legal obligation to retain personal information applies or whether retaining personal information is necessary to resolve disputes, including the establishment, exercise, or defense of legal claims.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Different types of information may be subject to different retention periods. For example, once a user account is deleted, the personal information associated with the account login credentials would also be deleted, but information related to an active order may be retained for longer periods due to other legal or compliance obligations.

Your Privacy Rights

Depending on where you are located and how you interact with Itron, you may have certain legal rights over the personal information we hold about you, such as how we use the information and how we communicate with you. Privacy rights are protected under laws that are enacted on a country-specific and, for U.S. residents, state-specific basis. To understand your individual rights, please review the local data privacy regulations that apply where you reside or are located.

Itron does not make decisions with legal effect about individuals solely based on automated processing (i.e., without human involvement).

If you wish to communicate with us about our use of your personal information, exercise any of the rights set out below, or if you have any questions or comments about privacy issues, please submit your request using our Privacy Request Portal, or by contacting our Global Privacy Office.

Depending on your jurisdiction, your privacy rights include:

Right of Access

You have the right to be informed of the personal information we process about you and to obtain access to your personal information that is being processed by us.

Right to Correction

You have the right to correct any inaccurate personal information.

Right to Deletion

You have the right to request the deletion of the personal information we have collected from you. Once we verify your request, we will delete your personal information. Itron may retain your personal information in certain circumstances if permitted by applicable data protection laws such as when Itron needs it to comply with a legal obligation or a contract with you.

Right to Data Portability

You have the right to obtain a copy of your data in a structured, commonly used, and readily usable format.

Right to Withdraw your Consent

You have the right to withdraw your consent at any time if we have collected and processed your personal information with your consent. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Right to Opt Out

You have the right to opt out of the sale or sharing of personal information for targeted advertising. You may unsubscribe from our promotional communications or mailing lists by following the "Unsubscribe" link in our emails, or by emailing webinquiry@itron.com. If you opt out, Itron may still send you non-promotional emails, such as those about your account or any other communication in connection with your ongoing business relationship with us.

Although this is a right in certain jurisdictions, Itron does not sell your personal information.

Your Privacy Choices: Opt-Out and Opt-In Options:

• Choice for Disclosure to Third Parties:
  • You have the right to choose whether your personal information is disclosed to third parties.
  • If you prefer that we do not share your data with external entities, you can opt out.
  • We provide clear and conspicuous mechanisms for you to exercise this choice. Look for options labeled "Privacy Settings" or similar terms on our website.
• Derogation for Agents and Contracts:
  • There are exceptions to the opt-out requirement.
  • When we disclose information to a third party acting as our agent (performing tasks on our behalf), we do not need to provide individual choice.
  • However, we always enter into a contract with the agent to ensure proper handling of data.
• Sensitive Information and Opt-In Consent:
  • For sensitive information (such as medical conditions, racial or ethnic origin, political opinions, religious beliefs, etc.), we obtain affirmative express consent (opt-in) from individuals.
  • If we intend to disclose sensitive data to a third party or use it for a purpose other than its original collection, we seek your explicit consent.
  • We treat any personal information received from third parties as sensitive if they identify and treat it as such.

Right to Lodge a complaint

You may lodge a complaint with a local data protection authority such as the supervisory authority of your usual place of residence or the registered office of the controller.

Where the GDPR applies to the processing of your personal information, if you believe your data has been processed unlawfully, you may lodge a complaint with the EU Data Protection Authority in your jurisdiction by visiting the European Data Protection Board's website.

Exercising your Privacy Rights

Itron will use reasonable efforts to fulfill privacy requests you submit in accordance with applicable laws.

When making a privacy request, please provide sufficient information that allows us to reasonably verify that you are the person about whom we collected personal information or an authorized representative and describe your request with sufficient detail that allows us to properly understand, evaluate, and respond. Our Global Privacy Office will examine your request and respond to you as quickly as possible. Any information requested by the Global Privacy Office in connection with a request will be used only to verify your request.

Submitting a request does not require you to create an account. If you send us a request to exercise your rights under any of the applicable Data Protection Laws, upon verification, we process and respond to your request within the applicable time frame. We will deliver our written response to you, including disclosures of information, free of charge by mail or electronically. If provided electronically, it shall be in a portable format that will allow you to transfer it to a third party if you choose to do so.

California Residents. If you would like to exercise your privacy rights listed above under the California Privacy Rules, please submit a CCPA Request Form, or contact our Global Privacy Office.

Itron will not discriminate against you for exercising any of your privacy rights. We will not deny, charge different prices for, or provide a different level or quality of goods or services if you choose to exercise these rights.

To update your preferences, or limit the communications you receive from us, please contact us via our Privacy Request Portal, or by contacting Itron's Global Privacy Office.

Cookies and Tracking Analytics

Cookies

Cookies are text files stored on your device that record the pages you visit on our website, your browser's settings, or other information that we may use to help you locate and receive useful information, and for similar purposes. Cookies may be retrieved from time to time by our web server, such as when you return to our website. We use cookies, web beacons, pixels, tags, and similar technologies device to collect certain information about you.

The information we obtain in this manner includes IP address and other identifiers associated with your devices including Apple Advertising Identifier or Android Advertising ID, types of devices connected to our websites and Offerings, device characteristics (such as operating system), language preferences, transfer/exit pages, navigation paths, access times, browser preferences and characteristics, installed plugins, local time zones, local storage preferences, clickstream data and other information about your online activities. We use these cookies to authenticate you when you log in to our website, keep your session active, maintain your language and geographic preferences, improve the performance of our website, measure website usage and performance, and for other purposes that enable us to better interact with you and others who may visit our websites and who may seek information about our Offerings.

Types of Cookies We Use:

• Strictly Necessary Cookies. These cookies enable our websites to function. Without them, our websites will either not work at all or will not work properly;
• Performance Cookies. These cookies collect non-identifiable information on how you interact with our websites so we can measure and improve the performance of our websites;
• Functional Cookies. These cookies save your site preferences and choices such as username, region, and your preferred language to help us provide enhanced functionality and personalization to you;
• Targeting Cookies. These cookies gather information from your device to direct information and display advertisements to you based on topics you may find interesting or useful. We sometimes share portions of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

Do Not Track

Some Internet browsers, such as Internet Explorer, Firefox, and Safari, include the ability to transmit Do Not Track (DNT) signals. Itron honors DNT settings in your browser and does not monitor or track your browsing history.

Third-Party Advertising and Analytics Services

We use third-party advertising and analytics services to improve our visitors' experience or provide personalized advertisements on our behalf across the Internet and in applications. These services may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our websites and Offerings, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and website conversion information. This information may be used by Itron to, for example, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our websites, and better understand your online activity.

We use Google Analytics consistent with applicable laws. To opt out of Google Analytics, follow the link here. For information about interest-based ads or to opt out of receiving interest-based ads, please visit the US WebChoices opt-out tool at optout.aboutads.info. If you are located in the EEA or the United Kingdom, click here to opt out of interest-based ads. Please note you will continue to receive generic online ads after using the WebChoices opt-out tool. Your device may also allow you to opt out of targeted ads collected through apps.

Cookie Preferences

You can opt out of each cookie category (except Strictly Necessary Cookies) by clicking on the "Cookies Settings" link in the cookie banner at the bottom of the page, or by implementing the Global Privacy Control (GPC) specification. For more information about GPC, please visit https://globalprivacycontrol.org. See our Cookie Policy for more information. However, some of our website features may not function as a result. Your preferences apply only to the website for which you entered and will not be applied to other websites, even if they are affiliated with Itron.

Please review our Cookie Policy to learn more about how we use cookies and similar technologies in the course of our business, and your rights to control our use of them.

Contact Us

If you have any questions about this Notice, or wish to exercise your rights, please submit your request through our Privacy Request Portal. You may also contact our Global Privacy Office using the information below.

Changes To This Notice

Itron regularly reviews and updates this Notice to reflect changes in our practices. Changes tothis Notice will be posted on the website and links to the Notice will indicate that it has beenchanged or updated. We encourage you to periodically review this Notice for the latest informationon our privacy practices. Your continued use of our websites after we have posted an updatedNotice indicates your agreement to the updates.