The grid is becoming increasingly dynamic and complex — and our customers are on the forefront of this evolution. While some utilities have established smart metering programs already, others are newly embarking on the grid edge and distributed intelligence by reinventing their meter-to-cash solutions. Whether these deployments are driven by regulations or sought after based on the awarding of federal grants, knowing how to build a business case (and what that entails) in order to support a rate case is critical to success. Attend this session and hear perspectives from utilities in various stages of their distributed intelligence journeys to better understand how they justified the value, developed strategies, prioritized use cases, evaluated applications and began executing their deployments.

When it comes to managing growing electrification and residential DERs, challenges that define today’s utility operations, the need for customer satisfaction and efficient grid planning becomes paramount. To meet expectations, AMI 2.0 vendors like Itron Riva make more resolutions of data available than ever before, enabling different use cases. Given that AMI 2.0 deployments require massive investments, this showcases the need for specialized analytics vendors who can turn a growing variety of data streams into demonstrable value for regulators and consumers. Experience the journey of Hydro One implementing a data-driven approach to validating the heightened value of these data streams for grid planning and customer engagement, leveraging AMI 2.0 and NET2GRID EnergyAI™ technology. 

Riva and its grid-edge applications form the backbone of Hydro One’s grid modernization strategy. They leverage NET2GRID EnergyAI™ for household consumption insights and DER awareness capabilities on both AMI 1.0 and 2.0 data, maximizing their data utilization throughout this transition. In the AMI 2.0 context, there is AMI 1.0-style day-late interval data, as well as edge-compute power for real-time DER awareness, and streaming that enables a real-time view into customers’ whole-home and EV energy consumption. 

Upon activating customers with day-late services, some will upgrade to the real-time journey, enriching their experience while also helping the utility manage the grid more effectively. As customers onboard their home Wi-Fi, they activate their real-time data journey, unlocking customer engagement as a pivotal tool in grid management. Hydro One can leverage the real-time streaming of data to build customer-facing services and non-wires alternatives that manage grid capacity while driving energy efficiency goals. 

This comprehensive guide is designed for utilities at any stage in their AMI journey, illuminating the diverse benefits offered by AMI 2.0 technology and third-party DI and AMI analytics applications.

Many utilities currently lack real-time visibility into the secondary distribution grid network. Having this real-time insight at the edge is critical as the grid is more dynamic due to the increasing penetration of EV charging and solar generation, and as you are asked to extract more out of existing grid assets. In addition, having continuous awareness of your device’s electrical connectivity in relation to other grid assets provides the ability to monitor and control your secondary distribution network more effectively. Through the Transformer Awareness Bundle, distributed intelligence applications such as Advanced Transformer Load Monitoring, Advanced Transformer Voltage Monitoring, Location Awareness and Virtual RTU/DNP3 Gateway provide real-time information and detection of distribution transformer events (specifically loading and voltage), enable ADMS management and the protection of distribution transformers, minimize repair costs and enhance reliability, resiliency and predictability. Learn how utilities are monitoring their transformers in real-time and gaining valuable, actionable insights that lead to discovering additional use cases.

Itron’s Grid Edge Intelligence portfolio is a comprehensive, integrated, end-to-end suite of solutions that unlock the power of data within a utility’s service territory – at the edge, in the neighborhood transformer, and at the substation. Learn how our grid edge intelligence-based platform and solutions support utilities’ needs to decarbonize, increase reliability and sustainability, and enhance consumer engagement by providing pre-integrated solutions that build upon existing AMI infrastructure to provide real-time visibility and management of distribution loads.

ComEd will highlight innovative engineering solutions incorporating Itron technology and utility know-how. The SMART (Solar Mobile AMI Reliability Trailer) is a nomadic communications center powered by renewable energy that is easily deployable throughout the service territory and is capable of both facilitating and monitoring the AMI network. This greatly increases ComEd's ability to access and understand the impact of both existing and/or new devices on to the AMI mesh network, ultimately resulting in a more reliable and resilient grid. Aside from the SMART trailer, ComEd is also re-engineering streetlight nodes so that they can service multiple purposes for radio frequency (RF) remediation, specifically as they relate to strengthening the mesh, and offer an economical solution for areas with RF shadows. This presentation will be co-presented by two engineers from ComEd and will emphasize the role of the utility to continuously innovate in order to maintain a resilient, reliable, and industry leading AMI mesh network, which serves as the foundation for smart electric meters, smart gas and water meters, and more, all of which are necessary for the modern smart city.

This session highlights how meter diversity enhances the value of utility AMI (Advanced Metering Infrastructure) by offering utilities more choices in meter form factors and features from various global vendors. This flexibility maximizes AMI investments, lowers costs and risks tied to single-vendor reliance, and boosts operational adaptability.

The Itron Riva meter is a foundational component of the Grid Edge Intelligence solution enabling both Distributed Intelligence as well as maintaining existing business processes to support key AMI1.0/Meter-to-cash applications.  In this session, you will hear from a utility who has gone through the process of qualifying, approving, and deploying this new class of device.  Gainsville Regional Utility  will share their lessons learned and challenged encountered as well as provide insight into their deployment strategy.  The Itron team will also share views of the most common hurdles that utilities experience during this process and key recommendations and strategies to overcome these barriers.

Are you considering taking benefit of new technologies like DI-enabled meters? Do you have questions on the challenges, but also the benefits, of migrating from an Itron legacy RF mesh technology to a GEN5 Riva solution? Join this panel for strategic & tactical tips and tricks that Itron network customers that are planning for this technology transition have learned along the way. Utility presenters will share insights and anecdotes from their journey through strategizing and planning for this technology transition. Gain actionable strategies and best practices that could enable you to successfully execute the transition process.

This presentation explores the transition from existing Advanced Metering Infrastructure (AMI) systems to modern AMI solutions, drawing on real-world utility experiences. It covers key considerations such as upgrading AMI 1.0 systems to next-generation mesh networks, consolidating multiple existing platforms into unified, future-ready solutions, and maintaining billing accuracy and customer satisfaction throughout the migration. Attendees will gain insights into balancing operational and regulatory demands, lessons learned from evolving communication technologies, and strategies for managing large-scale infrastructure upgrades

Many utilities have moved through the initial deployment phase of their AMI networks and are now reaping the benefits of mature, functioning Field Area Networks (FAN). Join this panel for tactical tips and tricks that Itron network customers with mature deployments have learned along the way. Utility presenters will share insights and anecdotes on refining maintenance practices, optimizing network performance, adjusting to changing topography due to factors like seasonal changes and new construction, optimizing GIS, OMS, and AMI data analysis, and balancing IT needs across the organization. Gain actionable strategies and best practices to unlock the full potential of your industrial IoT (IIoT) network, enhancing operational efficiency, improving maintenance practices, and driving business success across your organization.

A set of new security challenges need to be considered with the introduction of AMI 2.0. AMI 2.0 brings with it an expanded set of use cases that goes beyond meter-to-cash and into grid management. AMI 2.0 meters are full-blown computers with their own Linux container environments and app-delivery models. Private cellular plays a bigger role in many deployment plans and peer-to-peer as well as behind-the-meter are new traffic patterns to secure. This session will provide a big picture view of security in AMI 2.0 and provide a framework of tools that can be applied to enforce it.

Duke Energy is advancing grid flexibility through two innovative programs: the EV Off-Peak Charging initiative in Florida and the Bring Your Own Kilowatt (BYOK) demand response programs in the Carolinas and Indiana. The EV program successfully shifts significant EV charging load to off-peak hours using telematics and load disaggregation, enabling broad participation across vehicle types. Meanwhile, the BYOK programs focus on increasing reliable load curtailment during seasonal peaks, supported by automated load control. Learn more in this session on how these programs are not only enhancing customer engagement and reducing peak demand but also supporting Duke Energy’s strategic energy goals.

Since the pandemic supply chains have been under much more scrutiny, with a view to building resilience and multi sourcing. Coupled with the energy transition and a wide-spread skills shortages in the utility sector, interoperability and the standardization of meter to cash use cases has never been more important.  While on the surface an easy concept, real interoperability is difficult to achieve without established and battle-hardened standards and specifications. This presentation explores the value and the practicality of the DLMS/COSEM Electricity Smart Meter GCP as adopted for the North American market as well as a glimpse into the wider world of International Standards adjacent to the smart meter being established to help the energy transition.

PG&E’s “Socket of the Future” initiative is well on its way and is aimed at unlocking the full potential of the utility meter socket. This session will cover PG&E’s progress with implementing a new grid edge solution that leverages AMI 2.0 meters to support customer electrification, starting with EVs, while deferring significant customer and utility upgrade costs.

Utilities and municipalities face many common challenges and opportunities that can only be addressed through close collaboration. Deploying an Advanced Metering Infrastructure (AMI) network is no small feat—it demands time, strategic planning, resources, and a significant financial investment. While many utilities recognize the transformative benefits of AMI, the cost can be a major hurdle. This session will spotlight the early stages of an innovative partnership between Wilmington Water Utility and Pepco Holdings Inc. (PHI), highlighting how collaboration can unlock new possibilities. By leveraging PHI's existing AMI electric and streetlight networks, Wilmington Water Utility, a municipal utility in Delaware, can benefit from a network canopy to support reading 35K customers, without building a network from scratch. You will learn how the partnership began, the technical and commercial considerations, and the approach they will take to successfully manage and read electric and water meters with one network.

We are witnessing, in real time, a hockey stick in energy demand and unconstrained costs associated with the massive deployment of AI and the data centers to scale it. Distributed Energy Resources (DERs), microgrids and the software that integrates them with utility grid systems to optimize utility services will play a critical role in reducing PEU and enabling ancillary grid services. By leveraging business intelligence and considering data sets from weather, energy prices, and production costs, C&I - data centers, heavy industry, universities, hospitals, airports - can deploy immediate strategies to contain their energy OPEX, maximizing profits. 

In addition, this session brings the perspective of an energy resilience and independence-focused global corporation. LG is a long-time player in the built environment, having its initial robust presence in the residential home with its home appliances and entertainment centers. It also addresses big energy challenges faced by data centers, heavy industry and manufacturing plants and the utilities that provide energy to these commercial users. Battery storage, commercial-grade heat pumps, customized HVAC systems, EVSEs and software that brings energy operational efficiency across these systems in the form of microgrid management, make the LG energy suite a unique value proposition. 

This panel will look at next-generation systems in energy data integration and analytics, highlighting case studies and best practices. We will delve into the strategies powered by AI data engines that bring visibility for action around DERs to utilities and their customers. 

This session will explore:

1. The challenges faced by utilities and their commercial high energy intensity partners: The disconnect between behind-the-meter DERS and microgrids, and how software can resolve the issue
2. How microgrids and DERs are prospective solutions: Methodologies for utilities to identify solution opportunities and how to best assess whether microgrids and DERs are the best solution. 
3. How the highest efficiency, profitability and strategic business intelligence for the customer is brought forward by a unique combination of hardware and AI-powered software solutions: The value of data and how it can be best utilized with the latest AI systems. 

Join us for an engaging and informative session that will provide valuable insights into the future of energy management through the lens of data analytics. This panel is ideal for energy professionals, data scientists, and anyone interested in the intersection of technology and energy efficiency.

Electric and water utilities that transition from Automated Meter Reading (AMR) to Advanced Metering Infrastructure (AMI) unlock a step-change in operational efficiency and data-driven decision-making. This panel will explore the tangible benefits utilities have realized through AMI deployments, including reduced truck rolls, faster leak and outage detection, remote service operations, and improved billing accuracy. Beyond operational gains, AMI data enables a reimagining of core business processes—from customer engagement and rate design to demand response and conservation programs. By leveraging interval data, utilities can shift from reactive operations to proactive strategies that enhance system resilience and customer satisfaction. Panelists will discuss lessons learned, organizational impacts, and what’s possible when utilities move from data collection to actionable intelligence. This session will highlight the strategic value of AMI as a foundation for digital transformation in both electric and water sectors.